该展会自1999年开始举办,在2009年的展会上,共有250家公司参展,有250名观众参观了德国柏林呼叫中心管理展览会(CallCenterWorld)。
ACD/TK-systems, agencies, call center equipment, furniture, design and ergonomics, call center locations and properties, consulting CTI, CRM, distance learning, e-mail management, specialized literature, internet, capacity planning, voice over IP, personnel services, service providers, software